Key Performance Indicators (KPIs)

The Key Performance Indicators (KPIs) application helps you track and manage your organization’s key metrics in a structured, transparent way. The application allows users to define, document, and monitor KPIs to support clear communication, performance alignment, and informed decision-making.

General overview

KPIs are essential for understanding how well a business, team, or process is performing against its goals. However, in many organizations, the meaning, source, and calculation of KPIs are either inconsistent or poorly documented. This leads to misunderstandings and decision-making based on unreliable information.

The KPI app solves this by centralizing performance metrics in one place complete with

• Clear definitions
• Calculations
• Ownership, and
• Lineage

Whether you are aligning on financial targets, tracking operational efficiency, or comparing team performance, KPIs in Dawiso ensure everyone works with the same understanding of what each metric means.

KPIs object types

The table below outlines the object types available in the Documentation app and their intended use:

Object type	Use
Domain	Categories used to group KPIs, typically by business area or department (e.g., Sales, Operations).
KPI	A measurable indicator tied to a specific business objective. Includes a clear definition and optional calculation formula.

KPIs relations

KPI relations help contextualize and connect metrics to other objects across your organization. All relations are manually added to ensure precise and meaningful links.

1. Related

This relation connects KPIs to each other or to other relevant objects when they share context or dependencies.

2. Is KPI in

This relation links a KPI to a specific data asset, report, or document in which it is used.

• Is KPI in is added to the KPI object.
• Has KPI appears on the related object as the reverse relation.

3. Is described by

This relation connects a KPI to Business Glossary objects (e.g., a Business Term or Business Rule) that define or explain its meaning, scope, or calculation logic.

Key features

Fullness score

Each KPI includes a Fullness Score that measures how complete its documentation is. A score of 100% means all required fields, such as the KPI’s definition and calculation, are filled in. This helps teams assess whether a KPI is well-defined, trustworthy, and ready to be used in reporting or decision-making.

Adding KPIs to your space

1. In the top-right corner of your space, click  and select + Add application.
2. Select Key Performance Indicators and select your workflow (for more information on workflow types, see Workflows).

Add a Domain (parent object)

First, create a Domain. Domains allow you to categorize your KPIs e.g., by departments. Creating a domain first is optional, but it is recommended for better organization of your KPIs.

1. In the Key Performance Indicators app, click Create in the top navigation bar.
2. Name your object and select the Domain object type.
3. To add a domain description, click the icon in the top-right of the Description box to enter the text edit mode.

Add a KPI (child object)

Now, you can create your KPIs.

1. On the newly created Domain page, click Create in the top navigation bar.
2. Name the object and select the KPI object type.
3. Click the  icon in the top-right of the Definition and Calculation boxes to enter the text edit mode.