Dawiso enables full environment customization. In the Configuration section of the Settings page, you can manage translations and access an overview of available assets, including icons and preset colors.

Tip

Advanced platform customization is available to administrators via JSON packages.

Tours

Guided tours walk users through Dawiso features step by step, directly in the app. Administrators build and maintain them here. For the end-user experience, see Guided tours.

Tip

To disable the tours functionality, see settings (asset) for the JSON reference.

Create or edit a tour

  1. Navigate to Settings > Configuration > Tours.
  2. Click New tour, or open an existing tour to edit it.
  3. Fill in the tour fields:
FieldDescription
NameTour name displayed in the Tours & guides section of the Help menu.
PageThe page where the tour starts. Starting the tour from the Help menu navigates the user to this page.
RolesUser roles the tour applies to.
FeatureThe feature the tour belongs to.
DescriptionTour description.
Next tourThe tour offered when a user completes this one. The final card of the tour shows a Start tour button that launches the selected tour with one click. Leave empty to end the tour without a follow-up.
Next onboarding taskThe onboarding checklist task offered when a user completes a tour. Replaces Next tour as the next steps.

Configure tour steps

Each tour consists of steps. Open a tour and select a step, or add a new one, to open the step detail:

FieldDescription
Step nameStep name.
ElementThe page element the step anchors to. The tour player highlights this element.
Documentation pageOptional URL of a related documentation page.
ActionHow the step completes: Passive step (Next button) — the step is completed with the Next button. Click the element — the step completes when the user clicks the anchored element. Type into a field — the step completes when the user types into the anchored field and confirms.
Completion event keyRequired for the click and type actions. Identifies the user action that completes the step. The field suggests known event keys as you type.
Anchor fallback mediaMedia shown as a centered preview card when the anchored element is not available on the user’s screen. Without fallback media, the step is skipped automatically.
Onboarding rolesLimits the step to users with the selected onboarding personas. Steps without onboarding roles are shown to everyone.

Translations

In Dawiso, translation keys store text values for the UI, such as component titles, object type names, and table names. Each key can have multiple translations, displayed based on the selected language, allowing Dawiso to easily support multiple languages for your instance. On the Translations page, you can define how these keys are translated for your Dawiso environment.

Example: On this page’s right-side panel, the string of text called ‘Related articles’ is the translation for the core_help_template.section_title_related_objects translation key.

Supported languages are:

  • Czech
  • English
  • Finnish
  • French
  • Polish
Tip

Contact your Customer Success Account Manager to request a language that isn’t in the list above.

Add a language

Dawiso is fully configurable, meaning you can add your own translations. To do so, use language categories.

  1. Navigate to Settings inline-svg-1 > Configuration > Translations.
  2. Click + Add language.
  3. Enter the language name and add a 3-letter code for easy identification (e.g., English and ENG).
  4. Look for the term you want to change (search it up via the Key or Translation columns).
  5. Click the Copy translationbutton next to the term.
    1. Change Language.
    2. Add the new Translation (displayed text).

To delete a language, see the list of languages in the top panel. Click next to the language you want to delete.

Add a translation

  1. Navigate to Settings inline-svg-2 > Configuration > Translations.
  2. Click + Add translation.
  3. Select the following:
    1. The language group the translation will belong to.
    2. What spaces the new translation should be used for (if all then select Default).
  4. Fill in the following fields:
    1. Key: Input an existing key or add a new one. If you add a new one, make sure it’s defined in your package.
    2. Translation: Input the displayed text for this key.

Edit a translation

Click the pen next to your translation. You can only change the displayed text (translation).

File upload extensions

Navigate to Settings > Configuration > File upload extensions to configure which file types are allowed as attachments across your environment.

Two lists control access:

  • Supported file types: Extensions you want to allow, separated by commas (e.g., xlsx, pdf).
  • Unsupported file types: Extensions you want to block, separated by commas (e.g., exe, bat).

How the rules work

SupportedUnsupportedResult
EmptyEmptyAll file types are allowed.
FilledEmptyOnly the listed supported extensions are allowed.
EmptyFilledAll file types are allowed except the unsupported ones.
FilledFilledOnly the supported extensions are allowed, minus any that also appear on the unsupported list.

Icons

Navigate to Settings inline-svg-3 > Configuration > Icons to view all icons available for use in your environment. Their categorization and keys are used for configuration in packages.

Tip

Filter icons by category, or use the search field to match anywhere in the icon’s name — not just the beginning. The same filtering is available when choosing an icon while creating a space.

Colors

Navigate to Settings inline-svg-4 > Configuration > Colors to view all colors available for use in your environment. Their keys are used for configuration in packages.