Reloading the platform, or a specific part of it, resolves most issues. If the problem persists, check the error codes below.
- Navigate to Settings
> General > Administrative tasks. - Reload one of the following:
- Templates: Reload Dawiso environment UI (e.g. tables).
- Configuration: Reload Dawiso environment configuration (e.g., enabling features).
- Indexes: Update search bar results.
- Keywords: Refresh tokenization (for more information see Business Glossary).
- LDAP users: Refresh user database in case of third-party login systems.
Common errors
| Error message | Issue description | Solution |
|---|---|---|
NET_ERR | Dawiso can’t load. | If you are using an ad blocker extension, make sure to whitelist Dawiso. If the issue persists, contact your Customer Success Account Manager. |