DawisoBot brings Ask Dawiso AI to Slack. People ask a question in a direct message or by mentioning the bot in a channel, and DawisoBot answers in a thread with content from your Dawiso instance.

Each person connects their own Dawiso account. DawisoBot then asks Dawiso as that person, so an answer only uses what that person is allowed to see in Dawiso.

One Slack workspace is linked to one Dawiso instance.

Prerequisites

Make sure that:

  • Ask Dawiso AI is enabled on your Dawiso instance. DawisoBot answers through it.
  • Your Dawiso instance is reachable over HTTPS from the internet. DawisoBot runs in the Dawiso cloud and connects to your instance from there.
  • You can install apps in your Slack workspace, or a Slack admin can approve the install.
Warning

DawisoBot requires Dawiso 2026.3.630 or later. Contact your Customer Success Account Manager about upgrading if you’re on an earlier version.

Set up DawisoBot

Done once per Slack workspace.

  1. Open the DawisoBot install link and select your Slack workspace in the top-right corner.

  2. Click Allow. The browser shows “Added successfully to Slack” and DawisoBot appears under Apps in Slack.

  3. In any Slack channel or direct message, run the register command with the URL of your Dawiso instance:

    /dawisobot_register https://your-company.dawiso.cloud

DawisoBot replies with a message that only you can see:

Workspace linked to https://your-company.dawiso.cloud. Users can now connect their Dawiso accounts by asking DawisoBot a question.

If you get a different reply, see Troubleshooting.

Tip

To link the workspace to a different Dawiso instance, run the register command again with the new URL.

2. Connect your Dawiso account

Done by each user who wants to use DawisoBot.

  1. Send DawisoBot a direct message, or mention it in a channel, with your question.
  2. Click Connect your Dawiso account in the private message that DawisoBot posts below your question.
  3. Sign in to Dawiso as yourself. If Dawiso asks you to allow access, allow it.

The browser shows “Connected. Return to Slack, the answer to your question is on its way.” DawisoBot answers the question you already asked, in its thread, so you don’t need to ask again. If you connect more than 15 minutes after asking, the browser asks you to return to Slack and ask again.

Ask DawisoBot a question

  • Direct message: Every message you send to DawisoBot is a question.
  • Channel: Mention DawisoBot in your message. Invite DawisoBot to the channel first.
  • Follow-up questions: Reply in DawisoBot’s thread. It keeps the context of the conversation, so you don’t need to mention it again. Anyone else who joins the thread mentions DawisoBot to start their own conversation.

Citations such as [1] in an answer link to the cited Dawiso object. From Dawiso 2026.4, pasting a link to a Dawiso object also turns it into a preview card with the object’s name, path, description, type, space, state, and owner, built using the Dawiso account of whoever pasted it.

Tip

Everyone in a channel can read DawisoBot’s answers and preview cards there, but each is scoped to the permissions of the person who asked or pasted the link — a link to an object you can’t read gets no card, and restricted content is flagged instead of shown plainly. DawisoBot previews up to 5 links per message; if pasted links never get a preview, ask the Dawiso AI team to enable it for your instance’s domain. To keep an answer private, ask DawisoBot in a direct message.

Disconnect or remove DawisoBot

  • Disconnect your own account: Run /dawisobot_disconnect. Your connection is removed and the workspace stays linked. DawisoBot asks you to connect again the next time you ask a question.
  • Remove DawisoBot from the workspace: Uninstall the app in Slack. DawisoBot then removes the Dawiso connections of everyone in that workspace.

Troubleshooting

MessageCause and fix
”Dawiso is not configured. Use /dawisobot_register followed by your Dawiso instance URL.”The workspace isn’t linked to a Dawiso instance. Complete step 1.
”… does not support DawisoBot yet”Your Dawiso version is earlier than 2026.3.630, and DawisoBot doesn’t work on it. Contact your Customer Success Account Manager about upgrading.
”Could not reach … or it is not a Dawiso instance.”Check the URL, and that the instance is reachable from the internet.
”That is not a valid instance URL.”Use the https:// address of your instance.
”Could not register the Slack app with that Dawiso instance.”Try again later. If it keeps failing, contact the Dawiso AI team.
”You have asked too many questions in a short time. Please try again later.”You reached your question limit. Wait and ask again.
”There was an error processing the message. Please try again.”Ask again. If the error repeats, contact the Dawiso AI team.